Online User Verification

STAC ONLINE SYSTEM (EFRT) INTRODUCTORY TOPICS

A User Guide for SED-Approved Provider Verification of STAC Online Users

Printable Version pdf file

Overview: These instructions outline how an Authorized Provider Representative can utilize the XTEND screen to re-verify or suspend STAC online users.

I. Access the XTEND screen

  1. Go to the STAC homepage at https://www.oms.nysed.gov/stac/
  2. Click on the “EFRT Online Sign-In” button on the left hand side of the screen.
    Screenshot of STAC Unit homepage, with the EFRT Online Sign-In link circled
  3. You will be advanced to the "WELCOME" online screen.
    A screenshot of the login screen for the STAC Online System (EFRT)
  4. Enter the case-sensitive confidential Usercode and password.
  5. Authorized Provider Representatives will be advanced to the "PROVR screen.
    A screenshot of the PROVR Provider Executive Director Menu on the STAC Online System (EFRT), with the PROVR acronym circled
  6. Click on the "S" to the left of the "XTEND" Choice.
    A screenshot of the PROVR Executive Director Menu on the STAC Online System (EFRT), with the S select button circled
  7. You will be advanced to the "XTEND" online screen.  A list of all active (and recently suspended) STAC system online users for your school district/county/provider will appear on the "XTEND" screen. This list will include all users for your agency. This screen also contains all suspended users for your agency for the past two years.
    Screenshot of the XTEND Agency Authorized Users Listing. Two users have been suspended, with expiration dates of 01/15/2021 and 01/15/2022. The other two users are active, with expiration dates of 01/15/2023.

II. Suspend & reauthorize existing users

Authorized Provider Representatives have the following options on the "XTEND" screen. Note that users can be suspended, reverified, or reactivated individually or as a group. For the updates to be processed on STAC online system, you must click on the "Update Users" button.

  1. "Suspend User"
    Action: Place a check mark in the box under the "Suspend User" column for the appropriate user. Repeat action for all users to be suspended. Once the appropriate users have been suspended, click on the "Update Users" button.
    Result: This immediately prevents a user from accessing the STAC Online (EFRT) System.
  2. "Reverify User"
    Action: Place a check mark in the box under the "Reverify User" column for the appropriate user. Repeat action for all users to be reverified. Once the appropriate users have been reverified, click on the "Update Users" button.
    Result: This immediately reauthorizes user through January 15, 2024.
  3. "Reactivate a Suspended User"
    Action: Removing the checkmark under the "Suspend User" column, and place a checkmark in the "Reverify User" box. Repeat action for all suspended users to be reactivated. Once the appropriate users have been reactivated, click on the "Update Users" button.
    Result: This immediately reauthorizes user through January 15, 2024.
  4. No action taken
    Action: No action taken
    Result: User’s rights will be suspended and access to the STAC Online (EFRT) System will be denied effective January 16, 2023.

III. FINAL ACTION: Confirm users have been reauthorized

After all users have been appropriately reviewed and/or updated, click on “Update Users” on the top right-hand side of the screen.  Please review the "Authorized Until" column on XTEND screen and confirm that the "Authorized Until" dates for these users have been updated to January 15, 2024.

Screenshot of the XTEND Agency Authorizing Users Listing. Three users have been reauthorized, with a new expiration date of 01/15/2024. One user, with an expiration date of 01/15/2022, remains suspended.

IV. Additional Notes:

  • Year-Round Process
    The XTEND online screen is open year-round for Authorized Provider Representatives to suspend/reverify their users as necessary.  Please keep the Authorized Provider Representative’s Usercode and password (assigned solely for this process) in a confidential folder for use throughout the year.
  • New STAC Online Users
    The XTEND screen cannot be utilized by Authorized Provider Representatives to add new STAC online users.  The paper process for new users to apply for a user code and password to the STAC online system remains the same.  New users must complete and forward to the STAC and Medicaid Unit a signed “Request Form for Online Access to the STAC Database”.  Please contact the STAC/Medicaid Unit at OMSSTAC@nysed.gov if you have any questions regarding this process.
Last Updated: November 16, 2022