Forgot your EFRT Password?
If you have forgotten your STAC Online System (EFRT) password, you can now request a new temporary password from directly within EFRT.
- From the Welcome screen, click the “Forgot Password” button.
- Enter your Usercode in the Usercode field, and your email address in the Email Address field.
- Click the “Reset Password” button. You should get a message telling you that your request was successful and to check your email. If you don't, contact the STAC Unit.
- Click the “Return to Welcome Screen” button.
- Check your email for a system-generated email with the temporary password.
- Click the link in the email or return to your EFRT window, and enter your Usercode and the temporary password on the Welcome screen.
- You will be taken to the Change Password screen. Enter the temporary password again as the “Old Password”.
- Choose a new password and entire it twice. The new password must be exactly eight characters, no more and no less. For best results, try six letters followed by two numbers.
- Click the “Submit” button.
Last Updated:
April 18, 2022