Forgot your EFRT Password?

If you have forgotten your STAC Online System (EFRT) password, you can now request a new temporary password from directly within EFRT.

  1. From the Welcome screen, click the “Forgot Password” button.
  2. Enter your Usercode in the Usercode field, and your email address in the Email Address field.
  3. Click the “Reset Password” button. You should get a message telling you that your request was successful and to check your email. If you don't, contact the STAC Unit.
  4. Click the “Return to Welcome Screen” button.
  5. Check your email for a system-generated email with the temporary password.
  6. Click the link in the email or return to your EFRT window, and enter your Usercode and the temporary password on the Welcome screen.
  7. You will be taken to the Change Password screen. Enter the temporary password again as the “Old Password”.
  8. Choose a new password and entire it twice. The new password must be exactly eight characters, no more and no less. For best results, try six letters followed by two numbers.
  9. Click the “Submit” button.
Last Updated: April 18, 2022